Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using Model Council ("Service"), you ("you", "User", or "Customer") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization.

Age representation. You represent that you are at least 16 years of age (or the digital consent age in your jurisdiction, if higher), or that you are at least 13 and have verifiable parental consent under the U.S. Children's Online Privacy Protection Act (COPPA). The Service is not directed at children under these thresholds. See Privacy Policy §12.

2. Description of the Service

Model Council orchestrates structured multi-model debates between large language models ("LLMs") supplied by third-party providers, and produces a synthesized verdict for the User's prompt. LLM providers are accessed via OpenRouter and other gateways. You are interacting with AI. Outputs are AI-generated and subject to §7. The Service is provided on a Software-as-a-Service basis.

3. Accounts

You must register an account using a valid email address. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us promptly at the contact address in §16 of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms, attempt to circumvent rate limits or billing controls, or that we reasonably suspect of fraud, abuse, or illegal activity. See also §22 (Account Suspension).

4. Subscription Plans, Billing, and Refunds

4.1 Plans

The Service is offered under a Free tier and one or more paid tiers ("Paid Plans"). Current features, limits, and prices for each tier are listed on the pricing page and may change with at least 14 days' notice for existing subscribers.

4.2 Payment Processing

Paid Plans are processed by Stripe, Inc. ("Stripe") under Stripe's terms. We do not store full card details on our servers. By subscribing to a Paid Plan you also agree to Stripe's Services Agreement.

4.3 Billing Cycle

Paid Plans are billed in advance on a monthly cycle. Subscriptions renew automatically until cancelled. You may cancel at any time from the in-app billing portal; cancellation takes effect at the end of the current billing period.

4.4 Refunds

Paid Plan fees are non-refundable except where required by applicable law or where we determine, at our discretion, that a refund is warranted (e.g. service outage, billing error). Where local consumer-protection law (including the UK Consumer Rights Act 2015, EU Consumer Rights Directive 2011/83/EU and Member-State equivalents, the UAE Consumer Protection Law, India Consumer Protection Act 2019, and analogous laws elsewhere) grants you a statutory right of withdrawal or refund, you may exercise that right within the applicable period by contacting us at the address in §16. Nothing in this clause limits non-excludable consumer rights.

4.5 Failed Payments

If a payment fails, we will attempt automatic retries via Stripe Smart Retries and notify you by email. If payment is not received within 14 days the subscription will be downgraded to the Free tier and Paid Plan features will be revoked.

4.6 Taxes

Prices are stated exclusive of applicable taxes (VAT, GST, sales tax, etc.) unless otherwise indicated. You are responsible for any tax that Stripe collects on our behalf at checkout.

5. Free Tier and Fair Use

The Free tier is provided as-is for evaluation and personal non-commercial use. We reserve the right to apply, change, or remove Free tier limits without notice — including rate limits (currently 5 AI requests/minute and 100/day per user), monthly debate caps, model restrictions, and abuse-detection countermeasures.

We use behavioural and multi-account abuse-detection signals, including IP address, approximate geolocation (country, region, city), Autonomous System Number (ASN), user-agent characteristics, and signup velocity in the same network range. The signals are described in our Privacy Policy §3.2. We may block or rate-limit accounts that we reasonably suspect of:

• Creating multiple accounts to evade Free tier limits
• Automated scraping or programmatic abuse
• Sharing accounts with parties who have not agreed to these Terms

If we restrict your access on suspicion of abuse, you may appeal to a human reviewer at [TBD: support contact].

6. Acceptable Use Policy

You agree NOT to use the Service to:

• (a) Submit prompts or generate content that is illegal under any applicable law, including but not limited to child sexual abuse material, content inciting imminent violence, content promoting terrorism, or content that infringes intellectual property.
• (b) Generate or attempt to generate personal data about identifiable third parties without lawful basis.
• (c) Attempt to derive, extract, reverse-engineer, or otherwise discover the system prompts, model weights, or proprietary configuration of any LLM provider.
• (d) Probe, scan, or test the vulnerability of the Service except via our responsible disclosure programme (see SECURITY.md / Privacy §15).
• (e) Submit prompts intended to cause the Service or any LLM provider to produce defamatory, harassing, or unlawfully discriminatory content directed at identifiable persons.
• (f) Use the Service to compete with us, develop a competing service, or train a machine-learning model (see §8.4).
• (g) Use the Service to generate disinformation, deepfake-like impersonation of real persons, or content designed to deceive others about its AI origin in jurisdictions that require AI-content disclosure (including under EU AI Act Article 50, applicable 2 August 2026).
• (h) Resell or sublicense access to the Service without written agreement.
• (i) Circumvent rate limits, billing controls, or any other technical limitation of the Service.
• (j) Submit prompts containing GDPR Article 9 / UK Article 9 special-category personal data (health, biometric, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, sexual orientation, genetic data) without your own lawful basis. You acknowledge that any such data you input is at your own risk; we cannot prevent processing once received, will treat it under heightened security as described in Privacy §11, and recommend you redact such information before submitting.
• (k) Use the Service or its outputs as the sole basis for any decision producing legal or similarly significant effects on individuals — including employment, housing, lending, insurance, healthcare, or other "consequential decisions" within the meaning of the Colorado AI Act SB 24-205, Texas TRAIGA (HB 149), CPPA ADMT Regulations, or GDPR Art. 22. If you intend such use, contact us about a separate enterprise contract.
• (l) Use the Service from, or on behalf of users located in, jurisdictions where it would violate US OFAC sanctions, UK or EU sanctions, or other applicable export-control rules (see §26).

Violation of this section is grounds for immediate suspension and termination without refund (subject to consumer-law carve-outs in §13(a) and §22).

7. AI Output Disclaimer

7.1 You Are Interacting With AI

Model Council is an AI service. Outputs you receive are generated by large language models and orchestrated by automated systems. This complies with EU AI Act Article 50 (applicable 2 August 2026) — informing you, at the latest at the time of first interaction, that you are interacting with AI.

7.2 Accuracy, Hallucination, and No Warranty

AI outputs may be incorrect, incomplete, biased, or fabricated ("hallucinated"). Large language models generate text based on patterns and can produce confident-sounding falsehoods, invented citations, invented statistics, invented code, and invented reasoning. Per ICO Tech Futures (January 2026): "techniques such as chain of thought reasoning and retrieval augmented generation (RAG) can enhance accuracy, [but] do not change the fact that LLMs generate text based on patterns — so hallucinations may still occur."

You are solely responsible for independently verifying outputs before relying on them, and for any decisions or actions you take based on them.

7.3 Not Professional Advice

Outputs do not constitute legal, medical, financial, tax, psychological, safety-critical, or other professional advice. Always consult a qualified professional for advice in their domain. Do not rely on outputs as the sole basis for any consequential decision (see §6(k)).

7.4 No Misleading Statements

We do not warrant the truth, accuracy, completeness, or reliability of any output. We do not market the Service as producing "the truth" or "the right answer"; we market it as comparing multiple AI models' perspectives. Statements elsewhere on our website or in marketing materials that are inconsistent with this clause are not the basis of any contract between us.

7.5 Consumer Carve-Out (CRA / EU Consumer Law)

Nothing in this section excludes or limits any non-excludable consumer right, including but not limited to:

• Your right under UK Consumer Rights Act 2015 s.49 that services be performed with reasonable care and skill (per Blake Morgan: "liability for breach of this term cannot be excluded").
• Rights under EU Consumer Rights Directive 2011/83/EU and Member-State implementations.
• Any other non-excludable statutory consumer protection in your country of residence.

We will perform the Service with reasonable care and skill. Hallucination disclaimers do not relieve us of that core obligation; they put you on notice that AI outputs require verification.

8. Intellectual Property

8.1 Service IP

The Service, including its design, code, branding, and documentation, is owned by CronosPMC LLC and protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose.

8.2 Your Prompts and Outputs

You retain all rights you may have in the prompts you submit ("Your Inputs"). You grant us a worldwide, non-exclusive, royalty-free licence to process Your Inputs solely as necessary to provide the Service and as set out in the Privacy Policy. We do not use Your Inputs to train our own models. LLM providers' use of Your Inputs is governed by their respective terms — see Privacy §4.1.

As between you and us, outputs generated from Your Inputs are yours to use, subject to (i) any rights held by LLM providers, (ii) applicable law (including the unsettled question of AI-output copyrightability in some jurisdictions), and (iii) §8.4 below.

8.3 Feedback

If you send us feedback, suggestions, or ideas, we may use them without restriction or compensation.

8.4 No Training of Competing AI on Service Output

You agree not to use Service outputs, or scrape, copy, or otherwise extract Service content, to train, fine-tune, evaluate, benchmark, or otherwise develop any machine-learning model that competes with the Service or with any of the underlying LLM providers. This restriction applies regardless of whether the output appears in your debate session, on a shared session page, or elsewhere.

9. Third-Party LLM Providers

Outputs are generated by third-party models accessed via OpenRouter and other gateways. The list of available models, and the legal classification of each provider as a processor or independent controller, is disclosed in Privacy §4.1. By selecting a model you also agree to that provider's applicable terms for the relevant API endpoint. We do not control and are not responsible for the content, accuracy, availability, or terms of any third-party model.

10. Privacy

Our collection and use of personal data is described in our Privacy Policy. By using the Service you also agree to the Privacy Policy.

11. Service Availability, Modifications, and Force Majeure

11.1 No SLA (Free + Standard Paid Plans)

We aim to provide a reliable Service but do not commit to any specific uptime or service-level agreement for Free or standard Paid Plans. Enterprise customers may have separate SLAs under a master services agreement.

11.2 Modifications

We may modify, suspend, or discontinue any feature at any time. We will give 14 days' notice of material adverse changes that affect Paid Plan subscribers (60 days for any change that materially reduces a published feature).

11.3 Force Majeure

Neither party is liable for failure or delay caused by events beyond reasonable control, including but not limited to: outage or rate-limiting of any third-party LLM provider, internet failures, cloud-provider outages, government action, war, terrorism, pandemic, cyberattack against shared infrastructure (e.g. Vercel/Supabase/Stripe), or natural disaster. Subscription fees continue to accrue during force-majeure events of less than 7 consecutive days; events exceeding 7 consecutive days entitle Paid Plan subscribers to pro-rated credit on request.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, RELIABLE, OR FREE FROM ERROR.

Consumer carve-out. Nothing in this section excludes or limits:

• (a) any liability for death or personal injury caused by our negligence;
• (b) any liability for fraud or fraudulent misrepresentation;
• (c) any non-excludable right under UK Consumer Rights Act 2015 (including s.49 reasonable care and skill, s.34 digital content quality);
• (d) any non-excludable right under EU Consumer Rights Directive 2011/83/EU, the EU Unfair Terms in Consumer Contracts Directive 93/13/EEC, or Member-State implementations;
• (e) any non-excludable right under the California Consumer Privacy Act / California Consumer Records Act, the UAE Consumer Protection Law, the India Consumer Protection Act 2019, or analogous consumer protection laws in your country of residence;
• (f) any other liability which cannot be excluded or limited by applicable law.

13. Limitation of Liability

This clause is structured in two parts. §13(a) applies if you are a consumer (an individual entering into these Terms wholly or mainly outside your trade, business, craft, or profession). §13(b) applies if you are a business / B2B customer.

13(a) Consumer Liability — UK / EU / Analogous Consumer Jurisdictions

Our aggregate liability to you arising out of or relating to these Terms or the Service is limited to the greater of (i) the amount you paid us in the twelve (12) months preceding the event giving rise to liability, or (ii) USD 100.

Nothing in this clause:

• excludes or limits liability for items in §12(a)–(f) above;
• limits your statutory rights under the UK Consumer Rights Act 2015 or EU consumer-protection law;
• prevents you from pursuing remedies in your home courts where applicable consumer law requires (see §17 Rome I carve-out).

13(b) Business Liability — B2B

Our aggregate liability to you arising out of or relating to these Terms or the Service shall not exceed the amounts you paid us in the 12 months preceding the event giving rise to liability. Neither party shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunity, even if advised of the possibility of such damages. The limitations in this §13(b) do not apply to: (i) your obligation to pay fees due; (ii) your obligations under §6 (Acceptable Use), §8 (Intellectual Property), or §14 (Indemnification).

14. Indemnification (Business Customers Only)

This clause applies only to business / B2B customers and does not apply to consumers.

You (as a business customer) agree to indemnify, defend, and hold harmless CronosPMC LLC, its officers, directors, employees, and agents from and against any third-party claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) Your Inputs.

For consumers, this clause is not applicable; we instead rely on each party's cooperation in good faith to resolve any third-party claims, and on the statutory liability framework in your country of residence.

15. Termination

You may terminate your account at any time from the Settings page. We may terminate or suspend your account immediately under §22 (Account Suspension) below. Termination does not entitle you to a refund of pre-paid fees except where required by law (see §4.4). Sections that by their nature should survive termination — including §6, §7, §8, §12, §13, §14 (where applicable), §16, §17, and §22–§27 — survive.

16. Contact

Questions, notices, or service of process should be directed to:

• Email: [TBD: support@[domain]]
• Postal: CronosPMC LLC, Shams Business Center, Sharjah Media City Freezone, Al Messaned, Sharjah, United Arab Emirates

17. Governing Law and Disputes (UAE default + EU/UK/CA consumer carve-outs)

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC), without regard to its conflict-of-laws provisions. The parties' choice of DIFC law as the governing law of these Terms is made under the principle of party autonomy, and is exercised even though the Operator's place of registration is Sharjah Media City Freezone (SHAMS); CronosPMC LLC accepts DIFC law as the governing framework for its contractual relationship with you. Nothing in this clause changes the regulatory regime applicable to the Operator's processing operations, which is described in the Privacy Policy §2.

17.2 Jurisdiction (Default)

The DIFC Courts shall have exclusive jurisdiction for any dispute arising out of or relating to these Terms, except where:

• (a) EU/UK Consumer Carve-Out — If you are a consumer ordinarily resident in the EU or UK, you also benefit from the mandatory consumer protections of your home country/Member State, and nothing in this clause limits that protection. Per Article 6(2) of the Rome I Regulation (and its UK retained-law equivalent): "the choice of law may not… have the result of depriving the consumer of the protection afforded to him by provisions that cannot be derogated from by agreement by virtue of the law" of the consumer's habitual residence. You may bring proceedings in the courts of your habitual residence or before the DIFC Courts, at your election.
• (b) California Carve-Out — If you are a California resident, this clause does not affect your statutory rights under the CCPA/CPRA or limit California's jurisdiction over consumer disputes mandated by California law.
• (c) Other Local Consumer Protections — In any other jurisdiction whose mandatory consumer law grants you the right to bring proceedings in your local courts or apply your local law, nothing in this section overrides those rights.
• (d) Injunctive Relief — Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property, confidentiality, or to enforce §6 (Acceptable Use).

17.3 Dispute Resolution

Before bringing formal proceedings, the parties will attempt good-faith resolution by email exchange for 30 days. Mediation through DIFC-LCIA may be offered by either party but is not mandatory for consumers. Voluntary arbitration may be agreed in writing on a per-dispute basis; we do not impose mandatory pre-dispute arbitration on consumers (such clauses are on the indicative "grey list" of unfair terms under EU Unfair Terms Directive 93/13/EEC Annex 1(q)).

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email and/or in-app at least 14 days before they take effect; adverse material changes affecting Paid Plan subscribers carry at least 30 days' notice. Continued use of the Service after the effective date constitutes acceptance.

19. Miscellaneous

• Entire agreement: These Terms plus the Privacy Policy and Cookie Policy are the entire agreement between you and us regarding the Service and supersede prior agreements on the subject.
• No waiver: Failure to enforce any provision is not a waiver of that provision.
• Severability: If any provision is held unenforceable, the remaining provisions remain in effect.
• Assignment: You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

20. Force Majeure

See §11.3.

21. No Service Level Agreement (Free + Standard Plans)

See §11.1.

22. Account Suspension and Termination Grounds

We may suspend or terminate your account, with or without notice as the circumstances reasonably require, if we determine that you have:

• Violated §6 (Acceptable Use)
• Violated §8 (IP), §13/§14 (Liability/Indemnification), or §26 (Export Control)
• Created multiple accounts to evade limits (per §5)
• Failed to pay fees due
• Engaged in fraud or chargeback abuse
• Caused us reasonable concern about security or platform integrity

Where the violation is curable and the user is acting in good faith, we will provide reasonable notice and opportunity to cure (typically 7 days, except for clear breaches of law or §6(a)). For consumers, you may appeal a suspension via [TBD: support contact]; we will respond within 5 working days. Suspension or termination does not relieve you of accrued payment obligations and does not entitle you to a refund except as required by §4.4.

23. Survival

The following sections survive termination of these Terms: §6, §7, §8, §12, §13, §14 (B2B only), §16, §17, §22, this §23, §24, §25, and §26.

24. AI Training Prohibition (Mutual)

• We do not use Your Inputs to train any AI model. (See Privacy §4.1, §8.2.)
• You do not use Service outputs to train, fine-tune, evaluate, or benchmark any competing AI model. (See §8.4.)

25. Children's Age Representation

You represent that you meet the age requirements in §1. We do not knowingly serve children under those thresholds. If we learn that a child has registered, we will delete the account and any associated data per Privacy §12.

26. Export Control and Sanctions

You represent and warrant that you are not located in, ordinarily resident in, or a national of any country subject to comprehensive US, UK, or EU sanctions, and that you are not on any restricted-party list (US OFAC SDN, UK OFSI Consolidated, EU Consolidated, etc.). You will not use the Service in violation of applicable export-control laws. The LLM providers we route to (Anthropic, OpenAI, Google, xAI) each maintain their own sanctioned-country restrictions; use of the Service in such territories may also breach those providers' terms.

27. Voluntary Dispute Resolution / Arbitration

See §17.3. To reiterate: mandatory pre-dispute arbitration is not imposed on consumers. Voluntary arbitration may be agreed on a per-dispute basis.